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For orders within Hong Kong:
At Aitch's, we take pride in offering only the highest quality products. If you are not completely satisfied with your purchase, we accept returns within 14 days of shipping out from our facility.
If your purchase is defective or not as described, we will gladly refund or replace the item. Please contact us at info@aitchsbiltong.com with your order number, a picture, and a description of the issue. We will provide instructions for returning the item, and cover the return shipping costs.