FAQs

Biltong is a dried meat snack originated in South Africa. It's typically made from lean cuts of beef marinated in vinegar and spices, then air-dried. The result is a flavourful and protein-rich snack, similar to jerky but with its own distinct taste. Biltong is often enjoyed as a convenient and nutritious snack, and it comes in a variety of flavours and seasoning blends.

Biltong is like beef Jerky, but not beef Jerky.
Both Biltong and Jerky are dried meat products, that have been developed as ways to preserve meat. That however is where the similarity ends.

1. The Cut
• Biltong: Biltong is more versatile in the choice of cut that can be used, form lean to fatty. This can give it a wide range of flavours and textures.
• Jerky: Jerky mostly make use of cuts of meat that are very thin. This thinner cut contributes to its drier texture and quicker drying time.

2. The Thickness
• Biltong: Biltong is known for its substantial thickness, it is cut into slabs that can be up to 20mm thick. The thicker slices of meat retain more moisture during the drying process, resulting in a tender and delicious snack.
• Jerky: Jerky is characterised by its thin and uniform slices, which are dried to achieve a chewy and firm texture. While thinner slices can offer convenience, they may lack the tenderness and flavour found in thicker cuts of biltong.

3. The Drying
• Biltong: Biltong undergoes a slow and controlled drying process. It is air-dried at close to room temperature for anything between 5-14 days, depending on how moist or dry you prefer. This gradual drying method allows the meat to retain its natural moisture and flavour, resulting in a tender and delicious snack.
• Jerky: Jerky is dried using various methods such as smoking, air-drying, or dehydrating at higher temperatures (about 70 degree Celsius) for around 12 hours. This rapid drying process removes moisture from the meat more quickly, resulting in a consistent and firmer texture.

4. The Spicing/Marinade
• Biltong: With Biltong, only a quick vinegar dip and minimal spicing is used, which ensures that all the tastes and flavours are that of the meat. The spicing acts as a minimal add on, rather than the base of the flavour profile of the end product, enhancing the natural taste of the meat without overpowering it with excessive spices or additives.
• Jerky: Jerky relies a lot more on the marinade and spices to create the flavour and taste. While these marinades can add depth and complexity to the taste, they may also contain artificial ingredients and preservatives.

Biltong tends to have a higher meat-to-weight ratio compared to jerky, meaning there is more meat per serving, thus contributing to its higher protein content. This is due to the differences in their preparation methods and ingredients. Biltong is usually made from thicker cuts of meat, which inherently contain more protein per serving compared to the thin slices used in jerky. Additionally, biltong is air-dried slowly at low temperatures, allowing the meat to retain more of its natural moisture and nutrients, including protein.

Yes! Biltong can be a great option for those following a keto diet since it is low-carb and high in protein.

Hong Kong is incredibly humid, which puts your Biltong at risk of spoiling if not properly stored.

BEFORE OPENING
If unopened, it can last for up to 2 months if stored in a cool, dry place. No refrigeration is necessary.
At Aitch's, we use oxygen absorbers within our packaging (the little white square bag), to ensure that our products stay fresh for longer before opening.

AFTER OPENING
Due to the Hong Kong humidity, there is an increased chance of spoiling if left out and not stored appropriately.
We recommend that once opened, store your product in a cool dry place (like your fridge) and consume within 5 days. It's crucial to keep biltong away from direct sunlight and heat.

Keep biltong bag or container closed. This prevents pests like flies from gaining acces and laying eggs. Wet biltong is an ideal nesting place for flies and maggots so keep them out!

BEFORE OPENING
When unopened, your biltong slabs can be safely stored at room temperature for up to 6 months, or until the Best Before date indicated.

AFTER OPENING
Once opened, we recommend transferring it from the vacuum-sealed bag to a cool, dry place, such as your refrigerator, and consuming it within 5-7 days. Hong Kong's humidity poses an increased risk of spoilage if left exposed, so proper storage is crucial. Should you notice any white spots, a dab of vinegar can effectively remove them.

For the best taste experience, it's recommended to enjoy freshly sliced biltong within a day of slicing. To maintain optimal flavour, slice whole pieces as needed, as this preserves the integrity of the biltong. Whenever possible, opt to store larger whole pieces instead of pre-sliced biltong, as they better retain the unique characteristics of biltong, resulting in a vastly superior taste compared to slices that have been stored for days.

It started off as the English translation for the "H" in Hendrik Petrus when we moved from South Africa to Hong Kong in 2005. As with most South Africans, biltong and droëwors was a staple snack growing up, so making it himself seemed like an obvious next step in a time when the whole world went into a lockdown during Covid.


Suddenly the "H" in Hendrik became the name for the first Biltong manufacturer in Hong Kong, AITCH'S. And with this we filled our plate with more than just Biltong, Droëwors and Chilli Bites.

We produce high-protein snacks that not only satisfies your cravings but also aligns with your values.

Made right here in Hong Kong by women, our biltong is a testament to craftsmanship and dedication. We only use the finest, all-natural ingredients. Plus, you can enjoy it with peace of mind, knowing that our biltong contains no nitrates or preservatives.

All of our Beef products are made in our state-of-the-art manufacturing facility located in Kwai Chung, Kowloon, Hong Kong. It’s the Mecca of Hong Kong-made biltong, the first of its kind.

At Aitch's Biltong, we prioritize freshness and quality in every aspect of our products.

For our Premium Biltong Line, we exclusively use Australian Wagyu beef (never frozen), which is grass-fed and then grain-finished. This meticulous process ensures the perfect marbling and flavour profile, resulting in a premium biltong experience.

Additionally, our Extra Lean Line features Brazilian extra lean beef, sourced from 100% grass-fed cattle. With these carefully selected meats, we guarantee the highest standards of taste and quality in every bite of our biltong.

Our Wagyu beef steaks are meticulously prepared by cutting them along the grain line before being gently dipped into a vinegar mixture and then seasoned with our signature spice. You can be rest assured that no “uglies” are used throughout the whole process. Our Biltong is MSG and preservative free, guaranteed!

The prepared beef steaks are then hanged in a humidity-controlled room, where it is air-dried for 5-6 days. This process ensures that our Biltong stays packed with valuable nutrients that give you the healthy protein snack that you expect.

Finally, our biltong is hand-picked when dried to the perfect moisture level. The slabs are then sliced against the grain in perfectly thin slices, ready to be enjoyed by anyone.

We'd love to hear from you! Please reach out to our sales team at info@aitchsbiltong.com to discuss partnership opportunities.

We're committed to working with retailers who share our passion for quality and authenticity. Together, we can bring the delicious taste of Aitch's Biltong to even more customers. We look forward to collaborating with you!

If this product is not completely to your satisfaction please return for a full refund within 14 days of shipping out from our facility. Return will be given as a money back refund or you may request a replacement of the same product or different product of equal value. The return shipping will be paid by the buyer.

If you need to return an item, please contact us at info@aitchsbiltong.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

We ship anywhere within Hong Kong within 2-5 business days after receipt of payment. We charge a flat rate of HKD20.00 for shipping, we’ll cover the rest. Orders over HK$350.00 are eligible for free shipping.

We currently do not ship outside Hong Kong.

Rest assured, your payment with us is guaranteed safe and secure. We offer a range of trusted payment options to cater to your convenience.

You can choose from major credit cards including American Express, Mastercard, and Visa, as well as popular digital wallets like Apple Pay, Google Pay, and PayPal. For seamless transactions, we also accept Shopify Pay.

Additionally, to better serve our customers in Hong Kong, we offer local payment methods such as Faster Payment System (FPS) and PayMe.

Feel free to reach out to our customer support team at info@aitchsbiltong.com with your order number. We're here to help ensure you receive your order quickly and seamlessly.